MY NEW TOOL - NICE CXone (formerly NICE inContact)
Updated October 14, 2021
MY NEW TOOL - NICE CXone (formerly NICE inContact)
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
- NICE (formerly NICE inContact) is being used by the entire organization, as a means of telephony, work schedules, monitoring calls,
- The tool is extremely fast
- The tool is very dynamic
- The tool is simple and objective
- The layout could be more elaborate
- etc
- Costs have been reduced as several tools have been replaced by one (nice)
Our team numbers have improved a lot after inserting the tool, and the report is easier to extract. etc
Yes - AVAYA VERISYS TOOLBAR
Do you think NICE CXone delivers good value for the price?
Yes
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
Yes
Did implementation of NICE CXone go as expected?
Yes
Would you buy NICE CXone again?
Yes