GREAT
June 13, 2021
GREAT
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
I love NICE inContact now known as NICE CXone! It makes my life at work way easier and it has a nice layout. It is being used [by] the majority of my company in many departments. It helps us connect with our customers and it's super easy to use. Learning how to use it was a breeze and we just love it!
- EASY TO USE.
- Convenient.
- Freezes.
- Color theme.
- Great.
- Contact.
We don't customize and it really hasn't effect[ed] us.
Not Sure
Do you think NICE CXone delivers good value for the price?
Not sure
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NICE CXone go as expected?
I wasn't involved with the implementation phase
Would you buy NICE CXone again?
Yes