Northstar Restaurant POS guides the way
September 05, 2022

Northstar Restaurant POS guides the way

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Northstar Restaurant POS

The Northstar Restaurant POS is what we use to run all Point-of-Sale operations in our club. We use it in the main restaurant and bar, the banquet bar, our on-course bar and beverage cart, and at the pool. This product allows us to use the same system for all of our Point-of-sale needs, allowing us to cross-utilize employees in different areas on the same system.
  • Very Customizable
  • Allows for a large number of items to be added
  • Same system can be used at multiple locations
  • Once an item is in the system it cannot be removed
  • Can be complicated on the back end if prices need adjusted
  • If you have a large customized menu, the tableside POS does function properly
  • Large number of menu items can be added and stored
  • Menus can be built to customize orders based on individual preferences
  • System will remember items a customer orders and put them on frequent orders list
  • Northstar Restaurant POS has allowed us to track sales items, remove poor sellers, and add new items to keep our menu fresh.
  • We are able to easily adjust pricing to reflect current market trends.
  • We are able to do a mass price adjustment to our entire menu if necessary.
I have not used any other restaurant POS systems. I have heard there are more robust restaurant POS systems available; however, very few of them are so customizable for our needs. Being a Country Club, our focus is on member service. Northstar Restaurant POS allows us to have a large number of menu items available so we can serve our members effectively.

Do you think Northstar Restaurant POS delivers good value for the price?

Yes

Are you happy with Northstar Restaurant POS's feature set?

Yes

Did Northstar Restaurant POS live up to sales and marketing promises?

No

Did implementation of Northstar Restaurant POS go as expected?

No

Would you buy Northstar Restaurant POS again?

No

The Northstar Restaurant POS is the POS system specifically designed for Country Clubs. It works well in a Country Club scenario where things need to be customized to member preferences, and there are a large number of menu items. If there is a restaurant where the menu is simpler, without as much customization needed, the Northstar Restaurant POS may be a bit too large and cumbersome. The Northstar Restaurant POS is good for detail but not necessarily speed.