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Olo - For all your online ordering needs!
September 07, 2022

Olo - For all your online ordering needs!

Nick Fornarotto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Olo

We use Olo to manage our Online Ordering platform. It seamlessly allows guests to place and pay for online orders and automatically sends those orders to be made in a specific amount of time. It solves the issue of many guests placing orders via phone and being able to pay before arriving at the restaurant.
  • Very fast at receiving and orders.
  • Allows for easy refunds for guest transactions.
  • Allows us to turn on and off certain items if need be.
  • Menu editing is a little tedious.
  • Not allowing to set time limits according to the flow of the restaurant.
  • Payment received at time of placing the order.
  • Sending order to POS system.
  • Able to have a catalogue of who and when the guest ordered.
  • Has reduced the manpower needed when taking and receiving payment.
Olo was chosen for us and seemed to be the best fit.

Do you think Olo delivers good value for the price?

Yes

Are you happy with Olo's feature set?

Yes

Did Olo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Olo go as expected?

Yes

Would you buy Olo again?

Yes

Olo is well suited as a platform to manage online orders. It is great because it gives us time back to make sure the orders are properly done rather than taking the orders over the phone and having to receive payment at the restaurant. It does have its downfall when the times do not sync with the flow of the restaurant.

Using Olo

6 - Management Team.
We have our own tech support to help us with Olo needs.