Olo is easy and user friendly.
September 08, 2022

Olo is easy and user friendly.

Greg Choncoff | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Olo

To managers are caterings and online orders. Problems are when we have to enter orders as a guest instead of store level. Tax-exempt, we have to enter, and it would be nice if the guest could enter instead. Also, they can't pay for it until they come to the restaurant.
  • It details very well the items guests are ordering.
  • Easy to add items.
  • Good transfer from olo to our pos system.
  • Very user friendly.
  • Tax exempt at order level and be able to pay for.
  • When the guest call to place an Olo order the manager should be able to place one as a manager. Have to go through more steps than necessary and have to add a lot of info.
  • Very user friendly.
  • Easy access.
  • Generally good.
  • In certain time frames it doesn't show the order.
Olo is better organized and has fewer computer complications.

Do you think Olo delivers good value for the price?

Yes

Are you happy with Olo's feature set?

Yes

Did Olo live up to sales and marketing promises?

Yes

Did implementation of Olo go as expected?

Yes

Would you buy Olo again?

Yes

Well suited- is very detailed and completely less appropriate is tax-exempt and the manager needs to put in all this.