On24 is "Spot ON"
Overall Satisfaction with ON24
On24 is used across the organization in multiple departments globally. It addresses specifically the need for knowledge transfer and also our internal need for pipeline acceleration in certain product and solutions areas.
Pros
- On24 is very easy to use from the user perspective and the administrator.
- On24 has excellent web analytics so you know who is on the calls and how long they stayed. Full business card information is captured. This is good for lead generation and follow up.
- On24 provides good results from the pipeline perspective; customers who listen to our webcasts often buy more solutions.
Cons
- Could be better to share screens, it's a bit awkward for the moment.
- It would be good to improve the video playback from the admin console, sometimes it is challenging to see what exactly is playing to the audience and when it stops, so you can continue with your webcasting.
- Excellent ROI and we continue to rollout to other businesses & regions.
- Great tool to have customers subscribe to the webinar platform for our topic. Repeat logins call after call, which shows that it's working.
- No negative impact at all, only positive results from my experiences.
On24 is the best broadcasting platform compared to the others, as it is fully web integrated, allows the client to join using their computer and browser, any iOS device and just about any way they want to join. The preview of slides from the PMXD tool is excellent and gives you the control to actually run a webinar session instead of not knowing what your audience is seeing when it's being broadcast real time. Web analytics are second to none. Most of the other tools have no visibility into your audience, which ultimately is the only reason you are pushing out the content in the first place.
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