ON24 Review
May 26, 2021

ON24 Review

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Used by marketing for hosting webinars globally to target audiences.
  • Full service webinar facility.
  • Ability to brand webinar templates is good.
  • Robust platform.
  • Too complex. Other webinar providers have a much simpler interface.
  • Not exactly intuitive to use. Fine if you are a 'pro' user, but too much head-scratching involved if you are not.
  • Daylight saving time (GMT vs BST) is a pain in the rear and caused one of our webinars not to run. Just format the time as the local time on the day of the webinar - much simpler
  • Good at TOF lead gen.
  • Sort of helpful at engagement, but limited.
  • Can't make link between webinar viewing and conversion to purchase.
Yes - Webinars have been vital in the last 12 months for marketing to and engaging with audiences in the light of all physical events having been stopped.
Powerful, scalable platform.
  • Zoom
ON24 is the 'professionals' platform. BUT complex and not intuitive to use. On24 was selected before I joined the organisation. Out of choice, I would use Zoom Webinar - simpler, easier to use and does pretty much everything we need it to.
Good for pro users who want lots of customisation and are running big complex webinars.

Time consuming and not intuitive to use for those of us dipping in and out of it.

ON24 Feature Ratings

Audience polling
8
Q&A
8
Branding options
8
Integration to Marketing Automation
Not Rated
Participant roles & permissions
8
Confidential attendee list
8
Calendar integration
Not Rated
Record meetings / events
7
Slideshows
7
Event registration
8