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After Hours Made Easy
July 31, 2022

After Hours Made Easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPage

OnPage is used in our organization for after hours monitoring of critical alerts and off-hours support requests. It has unchained our on-call staff from their desk over the weekend. The system efficiently parses our notification parameters and alerts the scheduled resource when a notification requires their attention. With the scheduling feature it's practically set and forget with minimal work required week over week.
  • PSA Integrations
  • Notifications
  • Scheduling
  • Incident Escalation
  • Multi-factor Authentication
  • Scheduling
  • Time Zone
  • Escalation rules
  • Improved response time
  • Reduction in missed events
  • On-call resource accountability

Do you think OnPage delivers good value for the price?

Yes

Are you happy with OnPage's feature set?

Yes

Did OnPage live up to sales and marketing promises?

Yes

Did implementation of OnPage go as expected?

Yes

Would you buy OnPage again?

Yes

OnPage is a must-have tool for managed service providers looking to build an after hours response without having to staff their organization for 24/7 support. Its a great tool for escalating incidents to resources that require immediate attention. The tool has room to grow with user authentication for the management console.