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OpenHire ATS by SysAdmin and Implementation Project Leader
August 30, 2014

OpenHire ATS by SysAdmin and Implementation Project Leader

James Musia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SAAS

Modules Used

  • ATS

Overall Satisfaction with OpenHire

We implemented OpenHire for our talent acquisition team so they would have an ATS. It is used to track and manage applicants for the full recruiting life cycle. The system was also used for loading, tracking, approving and posting job requisitions. Lastly OpenHire was used for reporting in support of business metrics and EEO/AAP reporting.
  • Manage Candidates/Applicants - full life cycle management and ease of moving candidates around in the process as well as easy disposition and automated e-mail triggers
  • Job requisitions - job library, approval workflows with e-mail triggers. Mobile approvals as well as automated job posting to career site as well as 3rd party job boards
  • Reporting: Many standardized reports and well as a solid ad-hoc reporting tool
  • Easily integrated with SilkRoad's onboarding tool
  • Customer Service is slow and not proactive nor do they follow up very well
  • More e-mail triggers
  • Enhance mobile capabilities
  • Automated candidate communications once disposition is complete
  • Ease of searching for candidates and managing candidates throughout the life cycle.
  • Like all systems required significant reconfiguration if business processes change significantly
  • PS Consulting expertise required
Have used: Kenexa RecruiterCustom ATS applicationTaleo SBESuccessFactors ATS.

OpenHire is a good solution but you have to pick the solution that best first your processes....no one solution can do it all. OpenHire is also a good value.
We replaced the system with Taleo as our business processes changed so significantly that OpenHire no longer could meet the functionality needs we required. This is not a negative thing to say, it is just a reality.
There needs to be a clear RFP process. Also OpenHire is probably better suited to small/mid-Sized companies with simple recruiting processes and a domestic footprint.

Using OpenHire

5 - HR Talent Acquisitions
1 - HR Analyst (HR Systems Technical and Sys Admin skills)
  • Recruiting
  • Business Process Automation
  • Compliance Reporting
  • None, we used it as it was advertised
  • We used all the functionality it had to offer as an ATS