Overall Satisfaction with Oracle Siebel CRM
It was our former CRM system we used before Salesforce Classic CRM was implemented. We keep Oracle Siebel CRM available for reference purposes, but it's no longer being maintained or updated. Now, our organization uses Salesforce Lightning Platform. It's nowhere near as easy and efficient to use as Oracle Siebel CRM is.
- Quote Management
- Order Referencing
- Easy UI
- Outdated UI
- Prone to computer bugs
- Not as detailed as other sales CRMs
- It still is a great reference tool even though it's no longer our main Sales CRM tool.
- Not having integration between Oracle Siebel CRM and Salesforce Lightning makes it harder to find older information.
- When Oracle Siebel CRM was one of our main Sales CRM tools, it had a lot of glitches and errors which created more frustration and downtime.
Do you think Oracle Siebel CRM delivers good value for the price?
Not sure
Are you happy with Oracle Siebel CRM's feature set?
Yes
Did Oracle Siebel CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Oracle Siebel CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Oracle Siebel CRM again?
Yes