Oracle Siebel CRM

Oracle Siebel CRM

About TrustRadius Scoring
Score 8.6 out of 100
Oracle Siebel CRM

Overview

Recent Reviews

Best CRM software package

9
October 14, 2019
Siebel is being used as a case management system for Ontario Ministries. Siebel is being used as a tool for inspectors out in the field to …
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Developer perspective

10
October 03, 2019
We are using it for inspections, investigations, field office tracking, and incidents management. It is used across the whole ministry. It …
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Struggling old champion of CRM

7
October 03, 2019
It is being implemented ministry-wide to remove old legacy applications and transition into a more modern system.
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Siebel CRM Review

8
September 26, 2019
The government has used Siebel CRM (Public Sector) to track activities/applications, run marketing campaigns, and implement business …

Oracle Siebel CRM Review

8
December 19, 2018
The best part about Siebel is that it brings all of our data together into one piece of software. Nearly all of the work done by all …
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Is it time for Oracle to retire Siebel CRM?

4
November 13, 2017
We implemented Siebel CRM fora tech company in Vancouver, BC with the main goal of consolidating all the different systems into one …
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Robust Oracle Siebel CRM

9
August 18, 2016
We use Oracle Siebel CRM for our needs such as sales, services, marketing, call center, and Iinvoicing. It offers multiple integration …

Popular Features

View all 31 features

Custom fields (16)

9.9
99%

Custom objects (16)

9.9
99%

Workflow management (16)

9.4
94%

Customer data management / contact management (16)

9.1
91%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Oracle Siebel CRM?

Oracle Siebel CRM is a Customer Relationship Management system that is part of the Siebel family of applications. See reviews of the Oracle Siebel Enterprise Marketing Management Suite for…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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3 people want pricing too

Alternatives Pricing

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

What is Salesforce?

Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers, partners, and…

Features Scorecard

Sales Force Automation

9.3
93%

Customer Service & Support

10.0
100%

Marketing Automation

7.9
79%

CRM Project Management

9.3
93%

CRM Reporting & Analytics

8.3
83%

Customization

9.5
95%

Security

9.9
99%

Social CRM

6.8
68%

Integrations with 3rd-party Software

9.9
99%

Platform

6.6
66%

Product Details

What is Oracle Siebel CRM?

Oracle Siebel CRM is a Customer Relationship Management system that is part of the Siebel family of applications. See reviews of the Oracle Siebel Enterprise Marketing Management Suite for perspectives on the broader marketing and sales functionality, beyond and including Siebel CRM.

Oracle Siebel CRM Integrations

  • Interactions Digital Roots (formerly ENGAGE)

Oracle Siebel CRM Competitors

  • SAP CRM
  • Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
  • Salesforce

Oracle Siebel CRM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What are Oracle Siebel CRM's top competitors?

SAP CRM are common alternatives for Oracle Siebel CRM.

What is Oracle Siebel CRM's best feature?

Reviewers rate Case management and Call center management and Help desk management highest, with a score of 10.

Who uses Oracle Siebel CRM?

The most common users of Oracle Siebel CRM are from Enterprises (1,001+ employees) and the Unknown industry.

Reviews and Ratings

 (99)

Ratings

Reviews

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