Easy to Use
September 30, 2019
Easy to Use
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We are a small to medium size company and use it primarily for payroll. As the head of HR, it is extremely beneficial and easy to use. My payroll rep. is very easy to work with and I have not had any issues with her. I do wish that changing payroll reps would not occur as often as it has, because the new rep. has to learn about us all over again, but otherwise that is my only issue.
- Payroll is Easy
- Payroll Rep. is great to work with
- Lays out the paycheck clearly to employees
- Less changing of payroll reps
- My employees don't complain as much as they did with our previous payroll company
- ADP Resource (Discontinued)
Had problems on a weekly basis with checks getting messed up when we worked with ADP Resource. Now I do not have that problem and headache.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
No
Would you buy Paychex Flex again?
Yes