Perfect for any company
Updated June 14, 2023
Perfect for any company
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
I use Paychex Flex for payroll. As a small business owner, the last thing I want to be responsible for is getting the intricacies of payroll correct: tax withholdings, payments to the state and federal government, etc. There are very few options for small operations like mine with one or two true employees (and a number of independent contractors). Paychex Flex is perfect for my business!
- Ability to change payroll amounts easily, just a few days prior to processing.
- Ability to handle payroll for companies with only 1-2 employees.
- Strong in-person/phone support.
- Easy-to-use online access to payroll information.
- It's difficult to see on the dashboard what I've actually paid Paychex for. This is information I need at tax time and it's difficult to tease out. That said, I’ve never had any problem, calling them directly, and having my representative give me over the phone exactly the numbers I need!
- Paychex has allowed for greater management of my firm's tax obligations.
- Because Paychex's payroll management is cost-effective, I'm able to outsource this "burden" without breaking the bank!
I have not used the reporting
I choose Paychex, because of the personal attention and interest in my business and my needs shone by the account rep. Customer service won my business!
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes