Overall Satisfaction with Paychex Flex
My firm currently only uses Paychex Flex for Payroll operations. In the past, we used Paychex [Flex] to create and offer a cafeteria plan for our employees and to offer a 401(k) plan to our employees. The Paychex Flex system is very user friendly and simple to complete payroll. The biggest convenience has been the included tax reporting and tax deposits that are made automatically.
- Easy addition of new employees
- Simple process to update employee information
- Direct Deposit of Payroll for employees
- Detailed reports for each payroll
- Quarterly reports
- Preparation and delivery of W-2s
- Minimum monthly charges continue even when there is no payroll activity.
- Unable to stop W-2 processing and fees when no payroll was paid for an extended period without the assistance of a payroll specialist.
- No option to suspend service for a period when no payroll is anticipated or paid due to downturn in business. The only viable option to avoid having to close the account and reopen a new account was to continue to pay monthly fees to keep account open.
- Using Paychex Flex increased efficiency in completing payroll.
- Paychex Flex made it possible to affordably add employee perks like a cafeteria plan and 401(k).
- Paychex Flex tracks and completes required tax filings automatically resulting in on time submissions without added time burdens.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes