Solid Product with a Great Implementation
September 07, 2022

Solid Product with a Great Implementation

John J. Donegan III | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Not only is Paycom a very good product but the implementation team and support are first-rate. For employees, the ability to securely access their payroll
and employment records from anywhere is a huge benefit. For the HR staff, managing an employee's
lifecycle in one place has created an efficient and streamlined administration
process. Lastly, having the HR
components (I.e., pay rates, benefits, etc.) linked to payroll along with
integrating Paycom’s payroll data with our existing accounting system has
created a seamless single-pane-of-glass workflow that once was disjointed and
cumbersome.
  • Manages complex benefits configurations well.
  • Our implementation team was excellent! Unlike other products, Paycom does the implementation for you so you don't have to figure out how to do it at the same time your team is learning how to use it.
  • Staff training was done by the Paycom implementation team and was very good.
  • One thing we found unusual is that Paycom does not integrate with your benefits providers by default. It is an available add-on.
  • Paycom provides a single secure interface for employees to manage their employment, payroll and HR information, get training and ask questions.
  • Our HR team now has a tool that manages the entire lifecycle of an employee's employment with our agency.
  • Our payroll process is now a smooth, efficient and synchronized process. It saves over two days of staff time from our previous products. We now do payroll in hours not days.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

We are a government agency with just under 200 employees managing many programs with diverse funding sources and diverse benefits solutions. In general, if an organization needs basic payroll and benefits management most companies, including Paycom, can provide a reasonable solution. If a company's needs are complex and require high-level service and/or customizations then Paycom is a solid choice. Paycom is our agency's third Payroll/HRIS solution and the only one that has successfully met all of the challenges and unique needs of our agency. Paycom is also the only solution that met every implementation deadline. From sales through implementation and on to long-term support Paycom is simply a great product and a great team to work with.

Paycom Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
New hire portal
9
Manager tracking tools
9
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9