There's always more they can do for you!
March 02, 2023

There's always more they can do for you!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Learning Management System
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

Payroll, Onboarding, Benefits, Recruiting, LMS. We are actively using these main components in increasingly more comprehensive ways as we learn more about them all while using them. The LMS has been good for different training and we are still learning new ways to utilize it. Benefits has been a total game changer. We used to manually input every single person's choices into each system. The EDI fields are fantastic! Our most recent section is Recruiting and I am personally in charge of learning and implementing it. We opened that last week. TBD on how that goes, but so far it's been incredible even just having all the ready made templates, systems, and approval processes. I cannot wait to see what else we can do.
  • Customer Service
  • Adapting to new suggestions from clients
  • Recruiting is not super user friendly and could use some more clarity in the formatting of the pages and how to navigate between jobs/candidates.
  • Onboarding should include paperless opt-in and it would be nice to do benefits through there too

Do you think Paycor delivers good value for the price?

Not sure

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

  • EDI fields changed our entire job description... I have so much more free time now that I don't have to manually input benefits info into Paycor, medical, dental, and vision....
  • Recruiting gives us a farther reach and a way to se everyone in one place and track them all easily!
Our HR and/or payroll team has saved 1-25 hours per month. - EDI fields. Instead of manually inputting deductions into Paycor, then setting up employee files in medical, dental, and vision sites, they all do it without us having to touch or explain their benefits options.
There's always more ways that their system can help. if you're lost or confused, go live in their knowledge base for a day or two, ask any follow ups to their customer service, and you'll do just fine.
Easily the best online customer service I've ever experienced. Not just the people, though they're great, but the system set up clearly lets me know where my issue sits under the Paycor umbrella, sends me to the right people, or gets me to someone who can help me identify who I should be speaking with about it.

Paycor Feature Ratings

Employee demographic data
10
Employment history
7
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
7
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
6
Tracking of all physical assets
Not Rated
Report builder
Not Rated
Pre-built reports
5
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
10
Duplicate Candidate Prevention
6
Applicant Tracking
10
Notifications and Alerts
10