Not a great option for performance - look elsewhere
January 26, 2024

Not a great option for performance - look elsewhere

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA

Overall Satisfaction with Paycor

The biggest use of it is for semi-annual reviews. Each half, the full team is required to write personal assessments and then their boss can also use the tool to write their reflections. They can then talk and discuss what they each said.

It's organization wide.

There are technically things like meetings scheduling functionality, entering of goals and cascading them, etc. - but these aren't used.

Pros

  • Reminders

Cons

  • Side-by side comparison on reviews
  • More flexible goals
  • Employee disatisfaction
  • Marginal at best improvement on team efficiency in completing reviews
I’m not in HR or don’t handle payroll.
Features are lacking. Very hard to find things in their UI (universally true - team regularly complains about these). Reminders are the only thing that work well (get lots of them) but then you go into the platform and have to hunt down what you're looking for (and it's not always obvious you get it right)

Do you think Paycor delivers good value for the price?

No

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

I wasn't involved with the implementation phase

Would you buy Paycor again?

No

It gets the job done, technically - it records feedback from you and your boss and allows you to share that at a specific time.

But the experience is awful. You can't see your answers next to one another, so you have to constantly flip back and forth to have the conversation. Because the goals are so inflexible, you end up keeping them outside of the system, so you can't really see if folks are performing to goals or not in the same system you're reviewing them, even though it tries to show them together - so someone can be performing well, but it looks like they aren't because you are forced to track goals outside of the platform but they include them inside.

Paycor Feature Ratings

Payroll Management
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for sharing your feedback on your experience with Paycor. We apologize for any inconvenience or frustration you have encountered while using our platform. We understand that the user interface can be challenging to navigate, and we appreciate your input on the difficulty in finding features. We will take this feedback into consideration as we work on improving the usability of our system. Regarding the goals functionality, we understand that the inflexibility may not meet your specific needs. We are continuously working on enhancing our features to provide more flexibility and customization options for our users. We apologize if Paycor has not met your expectations in terms of value for the price. We strive to deliver a comprehensive solution that meets the needs of our customers, and we appreciate your feedback on this matter. If you have any further suggestions or concerns, please feel free to reach out to our support team. We value your feedback and will use it to improve our platform and services. Thank you for your honest review.

More Reviews of Paycor

  1. Home
  2. Payroll Software
  3. Paycor Reviews
  4. User Review of Paycor