Customer Support No Longer Tries
Updated February 18, 2023

Customer Support No Longer Tries

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Plivo

Since 2014, I have been using Plivo for SMS alerts and VOIP solutions, and the service and support were reliable and helpful.
  • Good pricing
  • Easy implementation
  • Intuitive interface
  • Customer support
  • Response times
  • Account transparency
  • None now that they no longer support their product

Do you think Plivo delivers good value for the price?

Yes

Are you happy with Plivo's feature set?

Yes

Did Plivo live up to sales and marketing promises?

No

Did implementation of Plivo go as expected?

No

Would you buy Plivo again?

Yes

Prices are good. Working with customer support can be a challenge sometimes.