Prophix, Make your job easier.
Updated October 16, 2018
Prophix, Make your job easier.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Prophix
Currently, the finance department is the main user of Prophix but we disseminate the reports to other department. We eventually hope to launch to all departments.
We have multiple systems that need to be consolidated in our reporting. Prophix allows us to make a single report from these diverse sources so that we present a uniform appearance and see the total numbers for the whole company rather than bits and pieces that don't take the whole into account.
We have multiple systems that need to be consolidated in our reporting. Prophix allows us to make a single report from these diverse sources so that we present a uniform appearance and see the total numbers for the whole company rather than bits and pieces that don't take the whole into account.
- We have four sources of data. Prophix allows us to consolidate our data and create reports that present a uniform appearance.
- Prophix makes it easy to import data and automates the process so that once set up you can let it run on schedule.
- You can create new reports using the same data. This ensures that you have uniform numbers in all reports (that can be tough with spreadsheets).
- Training and help resources are fabulous. Customer support is important to Prophix and they work very hard at it. They want you to learn to the level you want to learn. They guide you to be independent of them with your in house development (although if you prefer to pay them to set everything up they'll do that too).
- I can't think of room for improvement. They seem to come out with upgrades before I've really thought of needing that function.
- We are in the early stages of development. We currently are working on consolidating our data and reporting.
- Report dissemination has become much easier. Prophix allows us to create a single report then send the department information to each department manager. Just breaking up the data used to be a long process. Now it is just takes a few clicks.
- Our next project will be the budget. Prophix will streamline this process and make it easier to get it done in a timely manner.
Using SQL, you create the data view to be imported. If you have a SQL person then you are set.
You can set the import to run on a schedule. When run, there may be records that are rejected for some reason. Prophix will give you a list so that you can see what happened and correct the problem.
The trickiest part of import for us is that one of our systems changes their tables or field uses. This will trip up our data feed and we have to reprogram it. This would be less of a problem with a more stable ERP.
You can set the import to run on a schedule. When run, there may be records that are rejected for some reason. Prophix will give you a list so that you can see what happened and correct the problem.
The trickiest part of import for us is that one of our systems changes their tables or field uses. This will trip up our data feed and we have to reprogram it. This would be less of a problem with a more stable ERP.
We currently use on-premises hosting and also web access. I believe our IT department is looking at moving to the cloud.
I like the flexibility that Prophix offers. More companies are moving to the cloud and I think limiting how your product is deployed could mean you lose out on gaining more customers.
I like the flexibility that Prophix offers. More companies are moving to the cloud and I think limiting how your product is deployed could mean you lose out on gaining more customers.
This is the first time I have used a product like this. I didn't participate in the decision process as this happened before I started this job.
Prophix Feature Ratings
Prophix Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
Yes - We have had some dev work and extra training support. I have been very pleased by how responsive Prophix is to my questions, even the silly little ones. All of their staff puts forth a lot of effort to ensure my questions are answered. If a request has to be escalated it is at their suggestion, I don't have to push for it or complain. Prophix is the most responsive company I have every worked with.
Every time. I attended a user conference and was lucky that I got to meet some of the people I talk to. It is great putting a face with a name. This has increased my comfort level when I call and I get someone I know!