Qualtrics - a magnificent tool, with magnificent support
May 22, 2017

Qualtrics - a magnificent tool, with magnificent support

Bruce Vieweg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

As a higher education institution, our students, our faculty, and our staff have a need to survey. The functionality of Qualtrics, together with amazing support, both technical and functional, make it a key component to our success. It has been used to support student research, faculty research, and many administrative and staff needs. I cannot imagine a better survey product.
  • Variety of question types.
  • Ability to use their 'built in' mailer supporting sending of reminders and thank-yous.
  • The quality of their technical and functional support knows no bounds . . . simply and totally excellent.
  • it would be nice if we were able to sort accounts in creative ways . . . it would make deletion of accounts a lot less taxing.
  • No negative impact at ALL
We have used Qualtrics for:

- student research, required for classes;
- faculty research, necessary for publication
- staff and administrator research, necessary for a multitude of assessments and survey work