Reltio Connected Data Platform Experience
Updated October 06, 2023

Reltio Connected Data Platform Experience

Harsha Sattiraju | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reltio Connected Data Platform

We are using Reltio for enriching vendor and customer data with D&B information like duns number, D&B hierarchy, partner demographics etc which helps business in building trusted data and also helps in setting up custom hierarchy, Customer vendor integration using household concept ; Seamless integration with SFDC allows users to use UI or import for bulk updates. We also able to consolidate legacy customers data from over 5 systems with ease using match merge survivorship techniques.
  • integration with SFDC, D&B
  • Reltio API allows us to build interfaces with ease.
  • The beauty of Reltio is Consolidation at any time we can review data at field level from different sources (crosswalk) and configure match merge and survivorship rules to define operational value and approved data can be redistributed to the upstream or downstream systems.
  • With Central data governance, enrichment with D&B allows creating trusted data and distribute to various systems.
  • UI does not support creating different profile views for an entity based upon customer types as example however we can achieve this by using sub entities ( sub classes). This feature is useful if we are creating profiles in reltio manually.
  • Manual export every time we need to pick entities, fields etc does not allow to save templates. workaround is using postman creating predefined API with selected fields, filters and trigger export.
  • UI does not support data masking which needed while we maintain PII information
  • Potential Matches doesnt auto sort on confidence code so users need to manually select deselect relevant entities which is time consuming and painful process however this issue is when we have more than 4 entities as potential matches.
  • It would be beneficial if UI displays data related errors (if any) between Reltio and SFDC.
  • helps us in consolidation of legacy data
  • improve quality of data by d&b integration
  • ease of use
  • ease of implementation
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
None
I have mixed results / experience with support tickets - few got immediate support few took time even after months waiting for resolution
Reltio Connected Data Platform is simple to use and greater value in consolidation however mdg has edge on workflow and financial master data managment

Do you think Reltio Connected Data Platform delivers good value for the price?

Yes

Are you happy with Reltio Connected Data Platform's feature set?

Yes

Did Reltio Connected Data Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Reltio Connected Data Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Reltio Connected Data Platform again?

Yes

creating data consolidation, consolidation - crosswalk and survivorship capabilities are great.