Item: RingEX
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use RC for all types of communication within the office. We get billing codes from another department, so it has improved our efficiency. We communicate with our clinical staff, and our DME staff uses RC for communication with the front desk for patient arrivals. The chat groups have been instrumental in improving our internal communication.

Pros and Cons

The chat feature is amazing - it has been very helpful with our practice.

Reporting, I could use more robust reporting.

Return on Investment

Chat options.
Video/meeting options.
Mobile platform.

Reliability and Availability

I have not had any issues with downtime.

Unified Communications Solution

Increased communication with groups inside our practice as well as outside parties.

Key Insights

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RingEX go as expected?

I wasn't involved with the implementation phase

Would you buy RingEX again?

Yes

Likelihood to Recommend

RingEX has been helpful with internal communications via the chat option. It is also so helpful to have the meeting options. I will just send a meeting request and jump on which has been super helpful when information needs to be relayed quickly or a topic needs discussing.

Improved Communication.

Overall Satisfaction with RingEX