RingEX Is #1 in Phone/calling and office use.
November 20, 2023

RingEX Is #1 in Phone/calling and office use.

Lauren Stevens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

RingEX is very user friendly. The admin back end is easy to navigate. When calling customer service they are very helpful and wont end the call until the problem or question is resolved. I would absolutely recommend this service to anyone I know looking for better phone services. Before I chose this product they walked me through the entire process and how it worked before deciding to choose this product.
  • Call forwarding
  • Custom voicemail
  • The platform in general
  • I haven't gotten to a particular part that I think needs changing
  • I haven't used the service long enough to have big issues
  • I haven't had the Ring service long enough to give a correct answer
Yes, the customer service is top notch.
The RingEX app has made call transferring and communication much better and easier for our office. We no longer receive dozens of calls because callers now have the option to choose who they would like to speak to before it rings our office line.
I'm unsure of the service we used to use.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

I love the technology's they use. The software is up to date and user friendly. The phone they sent us is easy to set up.

RingEX Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10