Great Services and Support!
December 15, 2023

Great Services and Support!

Hericberto Zarate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

We use RingEX to communicate with various departments in the company and with our customer as well.
  • Text MSG
  • Calls
  • Group meetings
  • Screen Control during meetings
  • Increase answer rate from Customer Service
  • Better Sales experience for our customers
Great support system both chat and calls, makes it easier to handle any issues that may arise. Quick answer rate
Increases productivity for sale side as they no longer need to send long emails, they can quicky update multiple customers. For internal teams communication is much faster.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

Well suited for: Weekly Sales meeting, and updating our customer much faster than email or phone calls.

RingEX Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
7
User templates
9
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
7
Call screening
7
Message alerts
10
Video conferencing
8
Audio conferencing
8
Video screen sharing
8
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10