Item: RUN Powered by ADP®
Rating: 2
Author: Kim Reid

Use Cases and Deployment Scope

I am the office manager at a small commercial real estate office. We switched from QB payroll to Run to process bi-weekly payroll and handle deposits and tax returns.

Pros and Cons

Processing is easy.

The support is horrible once setup was completed.

I have questions regarding the G/L setup that only came up when the first quarterly tax deposit had to be made. I am the only one in the office and cannot stay on hold for hours or have a call back at a time when I cannot talk. I have spent hours trying to get my question answered without success. The support is not what I am used to with ADP.

Support Failure

Overall Satisfaction with RUN Powered by ADP®

HR Capabilities

Use Cases and Deployment Scope

Pros and Cons

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Are you happy with RUN Powered by ADP®'s feature set?

Did RUN Powered by ADP® live up to sales and marketing promises?

Did implementation of RUN Powered by ADP® go as expected?

Would you buy RUN Powered by ADP® again?

Likelihood to Recommend

RUN Powered by ADP® Feature Ratings