Implementation Lacking but Overall a Beneficial Program, Excited for Changes
November 21, 2023

Implementation Lacking but Overall a Beneficial Program, Excited for Changes

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

N/A aside from the handbook wizard which has been okay, but will know more once I have updated it for 2024
Additional automation of tasks, integration of benefits within the system.
  • Integrating earnings and deductions
  • Automation of PTO/Holidays
  • Integration of Retirement services
  • Automation of employee recognition gifting
  • Cleaner implementation process - it was not ideal
  • Clarity of earning and deductions tax status in payroll run setup
  • Terrible implementation
  • Great ease of payroll process
  • Helpful customer support services
They prefer the look and clarity of Gusto, but have found this helpful.
I like it for checking alerts, but wish it allowed for more timely and push notifications on staff updates like birthdays, etc.
I miss many aspects of Gusto, including the new hire/new employee onboarding process and issuance of a formal offer; as well as the employee vaults within the system. But there are a lot of benefits of ADP, including automation.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

No

Did implementation of RUN Powered by ADP® go as expected?

No

Would you buy RUN Powered by ADP® again?

Yes

RUN Powered by ADP® Feature Ratings

Pay calculation
8
Support for external payroll vendors
6
Off-cycle/On-Demand payment
9
Benefit plan administration
6
Direct deposit files
6
Salary revision and increment management
6