Robust, flexible, and constantly upgrading software
May 23, 2019

Robust, flexible, and constantly upgrading software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is used by the accounting department. We used to have employees submit expense reports directly in Sage Intacct before we transitioned to Expensify (less expensive per user plus availability of a mobile app).
We have five entities, three currencies.
Some of the main problems it addresses are:
- consolidation
- integration with Salesforce
- automatic revenue recognition
- great report writing tool
- multi-user environment with various permission levels
- ease of use multiple entities and multiple currencies
- various dimensions
- ability to store supporting documents directly in the system as attachments


  • Revenue recognition - with various revenue rec templates rev rec can be automated, in some cases - 100% automated.
  • Saleforce integration - it streamlines the "from opportunity to invoice" workflow, we're now able to invoice customers as soon as a contract is signed.
  • Custom reports - very helpful in tracking various data and metrics
  • AP Bill Approval - requiring that all lines of a bill to belong to the same department is very inconvenient and limited. Also there is no much flexibility in setting up approvers (great if it could be done by role, not by user).
  • Consolidation - when drilling consolidated reports it would be nice to go down to original entries in original currencies.
  • Attachments - it would be great if attachments could be tied up to each line of say AP bill or expense report; make them more visual.
  • Positive - Cloud-based - it makes it easy to hire remote employees from anywhere. No worries about backups.
  • Positive - Dashboards help us to be more efficient and organized.
  • Positive - Order Entry module combined with Salesforce integration helps us to accelerate billing processes.
We benefited from revenue recognition automation; financial report scheduling; expense report submission by employees directly into the system (instead of manual keying in of data by the accounting team); automated dimension allocations; setting up recurring transactions; invoicing of billable
expenses.
Out of above we use these modules: multi-entity & global consolidations, project accounting, and time and expense management.

We used to have spreadsheets to consolidate five entities with three currencies; the process could take up to 3 days. With the Global Consolidation module, it now takes just a few seconds to click one button and you are done!

We didn't have project accounting before Sage Intacct. So tracking expenses by project added a visibility to our revenue and expenses that tremendously helps us with decision making in regards to projects and events we run.

Before switching to Sage Intacct, the accounting team entered all expense reports on behalf of employees. In Sage Intacct this task is of responsibility of employees. They enter and submit their expenses by themselves, eliminating data entry for accounting team completely.
We integrated three systems so far: Salesforce, Expensify and MineralTree. Expensify and MineralTree integrations were simple; however, Salesforce integration was somewhat more challenging.
QuickBooks Online and NetSuite were also evaluated. Sage Intacct stacks up against:
- QuickBooks Online due to its multi-entity and multi-user environment with ability of automatic consolidation,
- NetSuite due to lower costs of Sage Intacct (at least 6 years ago). Also we found that Sage Intacct was more intuitive and user friendly than Netsuite.
From my experience:
Well suited - where we need to recognize revenue based on straight line with partial months prorated at a daily rate.
Well suited - where we need to be notified when an expense report in one of our rarely used entity is submitted. It was easy to set up with Smart Event.
Less appropriate - AP bill approval, we set it up, however, were not able to use due to limitations I addressed earlier.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
10
Cash management
10
Bank reconciliation
9
Expense management
10
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
10
Multi-division support
10
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
10
Global Financial Support
7
Intercompany Accounting
10
Journals and Reconciliations
8
Enterprise Accounting
10
Configurable Accounting
9
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
10
Credit card processing
Not Rated
End-to-end order visibility
10
Reimbursement management
10
Dashboards
9
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
10