Sage Intaact - get configuration help if you need a multi-level purchasing approvals

in my experience, not easily able to pay ACH by CTX type

Purchasing module does not allow us to use % allocations for our building expenses

payment check formatting - in my opinion, this is not easily customizable

We were past due on a payment, and were never called on the phone. Sage shut down our entire company. We paid by credit card immediately but then Sage put a message on our screens that we are still past due even though we paid first thing this morning.

Budget - projection for revenue is too basic, we need to be more fu

Editing in the purchasing module was an all or none choice, could not customize by user type or by employee user.

Feels like our Account Manager just points us in other directions, almost as if his hands are tied. He should be able to make changes and assist us, but it seems he is only able to refer us to others when there are problems or issues.

I think it appears the right hand is not talking to the left hand, for example, our account manager had no idea that our Sage system was going to be suspended because of a $4,800 late payment that we were not aware of. We prepaid $100,000 in January for the entire year, but this fact was overlooked when the decision was made to shut down our company. We have users all over the country so they are on different time zones, this was disruptive to everyone and very unnecessary.