Salesforce.com...The best CRM for ALL types of Sales People!
July 23, 2018
Salesforce.com...The best CRM for ALL types of Sales People!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- SalesCloud
- Data.com
- Work.com
- Content
- Knowledge
Overall Satisfaction with Salesforce.com
We use Salesforce daily to connect with potential new customers and keep track of our interaction with both current customers as well as potential buyers. The notes that we keep are invaluable because they make our interactions both meaningful and productive.
- Keeps track of the number of times you have reached out to a potential customer.
- Allows you to follow the progress of an opportunity.
- Gives us the ability to organize the teams that are looking into our solution.
- We have problems with Outreach and Salesforce integrating.
- I don't know how to solve this, but there is too much room for human error.
- I am not sure about actual "closing" numbers, but since I started using SFDC, my ability to keep track of appointments and next steps has drastically increased.
- I would say that my productivity has gone up by over 35% since I started using SFDC.
- I have decreased the number of "unnecessary" calls by about 1/3 since using SFDC.
Salesforce.com is above and beyond better in every aspect of Customer Relationship Management. The ability to take detailed notes and walk a potential customer from the beginning call all the way down the sales process is both easy and organized. The user interface is good looking and clean. The ability to customize fields is second to none.