Boost your sales with Sales Cloud from Salesforce.com
August 10, 2021

Boost your sales with Sales Cloud from Salesforce.com

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce.com

Salescloud is being used by a department. It is a sales module of Salesforce.com. It is used for sales and also marketing purposes. There are lead generation features that let the sales team share the data, get the approvals, and push the deals with their smartphone, and all of these features are customizable.
  • Lead generation features that let the sales team to share the data, get the approvals and push the deals with their smartphone, and all of these features are customizable.
  • Streamlined business processes
  • Reporting - analysis of the progress against the target
  • This is one of the best sales tool available in the market
  • Running campaigns is not that straight forward
  • Easy sales cycle management with leads, accounts, contracts, quotes etc.
  • Leads data retention - since all of this is stored in Salescloud, anyone can resume the sales cycle anytime
This was an obvious choice

Do you think Salesforce.com delivers good value for the price?

Yes

Are you happy with Salesforce.com's feature set?

Yes

Did Salesforce.com live up to sales and marketing promises?

Yes

Did implementation of Salesforce.com go as expected?

Yes

Would you buy Salesforce.com again?

Yes

It is probably one of the best sales cloud products out there with very good features and benefits like lead generation, contact management, contracts, quotes, reports. The approvals of the deals and pushing them can all be done with just a push of a button, generating monthly progress reports etc.
The support is very good
Some specific scenarios where Salesforce.com is well suited - it is well suited in mostly all areas of a sales cycle. The scenarios where the approvals of the deals and pushing them can all be done with just a push of a button, generating monthly progress reports, etc.
Some specific scenarios where Salesforce.com is less suited - small businesses with fewer number of customers or also businesses that does not need too many campaigns

Salesforce Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
9
Interaction tracking
8
Channel / partner relationship management
9
Lead management
9
Email marketing
9
Task management
9
Reporting
9
Forecasting
8
Pipeline visualization
8
Customizable reports
9
Custom fields
9
Custom objects
8
Scripting environment
7
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
9
Social data
9
Social engagement
8
Marketing automation
8
Mobile access
9