Deep Review of SecurityScorecard
April 17, 2023

Deep Review of SecurityScorecard

ANTONIO CARLOS SCOLA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Unlimited

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce.com

I use Salesforce to engage all activities in the Sales Cycle.
  • Register a lead
  • Convert to an Account
  • Create Opportunities
  • Detail activities of each opportunity
  • Follow throught all phases of the sales cycle
  • Possibility to put all information related to an Account including Contacts
  • Possibility to follow all steps in the SalesCycle
  • Possibility to generate a broad overview of reports & dashboards
  • Perhaps if SF would be able to use AI in the sales process would be perfect !
  • If there is a possibility to track if a certain CONTACT moves to another job - would be really super !
  • Eventually, an improvement in REPORT section would be appreciated too
  • Full overview of sales revenue by quarter/year
  • Great opportunity to plan ahead marketing & sales activities
  • Great opportunity to interact with Contacts during the Sales Cycle
It is easy and clear to understand all basic functions .
Salesforce is easier to use and more robust with valuable contents.

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

As I said before, SF gives one a broad overview of an opportunity in a Sales Cycle.
But, in order to maximize the SF usage in a certain corporation, it must be enforced to all personnel involved with Marketing, Sales , Services - depending upon the scenario end user is focusing on.

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
6
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
7
Quote & order management
8
Interaction tracking
8
Channel / partner relationship management
8
Lead management
8
Email marketing
8
Task management
8
Reporting
8
Forecasting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
8
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
9
Social data
7
Social engagement
7
Marketing automation
7
Compensation management
7
Mobile access
9