Item: Salesloft
Rating: 10
Author: Verified User

Overall Satisfaction with SalesLoft

Use Cases and Deployment Scope

I am in the first group at IBM to use SalesLoft. We are using it in conjunction with SugarCRM to create a multi-touch strategy for leads that come in through chat, phone call, white paper download or event attendance.

Pros and Cons

Pros

SalesLoft has totally changed my life! I am able to categorize and manage thousands of leads using SalesLoft.
I am able to create very specific cadences for the various products and services we sell, so I am sending personalized messages by the hundreds.
Once my cadences are set, I am done. I have a full view of who is opening my messages, I can connect via LinkedIn INSIDE SalesLoft, a HUGE advantage.
From the SalesLoft dashboard, I can easily and quickly see who opened my email, who accepted my LinkedIn connection—and those are the folks I focus on following up.
I can show management exactly how many emails I have sent in a nice dashboard view. I am in control and my job is so much easier.

Cons

I would like to be able to edit a cadence after it has started. Like add an additional email or add a contact.
The call feature does not integrate with our phone system.

Return on Investment

My productivity has improved by 50% with SalesLoft.
My ability to manage my sales territory has improved.
I am now able to provide my manager with beautiful updates on my sales efforts via the SalesLoft dashboard. In detail!

Exceptional Examples of Salesloft Support

We have a SalesLoft rep that is very responsive and always professional and pleasant to talk to. There's no value put on that—priceless.

Ease of Integration

So far, we have not been able to integrate the SalesLoft call feature. The other integration questions would need to go to our developers.

Alternatives Considered

SalesLoft is far and away better than any other tool I have used.

Likelihood to Recommend

If you manage inbound leads, SalesLoft is the perfect tool. If you are a seller and create your own campaigns, you can easily build and manage those campaigns in SalesLoft. If you have a specific sales territory and want to categorize your contacts, that is easily done in SalesLoft.

Comments

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SalesLoft has changed my life! I can now manager thousands of leads over an extended time.