Salesmate is the best friend we have!
June 17, 2021

Salesmate is the best friend we have!

Kevin Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesmate

We currently use Salesmate throughout our organization. Initially it was implemented for our sales department only. Salesmate has so many great features that we have now expanded it throughout our organization. The use of different pipelines, customizable fields, automation, and customizable sharing features has allowed us to expand its use within our company.
  • Telephony services
  • SMS/MMS integration
  • Customizable fields, pipelines, stages
  • Exceptional mobile platform
  • I would like to see them expand the telephony services to be more robust and replace our ring central account.
  • I would like to see the deals associated with a contact on the mobile app when a contact calls.
  • I would like a third option on the ring sequence that allows the sequential ring feature to be organized in the order I specify.
  • Our sales pipeline wouldn't exist if it weren't for the organization provided by Salesmate.
  • We would not be able to keep up with our workload if it weren't for the automation and task management of Salesmate.
Salesmate is more
  • Affordable
  • Customizable
  • Telephony
  • SMS/MMS
  • Pipelines
  • Great mobile platform
  • Fantastic customer support

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

Yes

Did implementation of Salesmate go as expected?

Yes

Would you buy Salesmate again?

Yes

User friendly
Great support
Strong/clear support portal
Wonderful access through chat
Great support portal
Fantastic CRM with amazing flexibility. Appropriate for all scenarios where tracking communication with clients is a necessity.

Salesmate Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Lead management
10
Email marketing
10
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Marketing automation
10
Mobile access
10