Not the perfect user experience but still ads value to our organization
May 18, 2023

Not the perfect user experience but still ads value to our organization

Gabrielle Tetreault | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

we use Procurement for sourcing request and contract workspace. the objective is to have centralized data about our spend and to have a better visibility of what we are buying (more specifically which category, with which supplier) we use this module to have an easy access on data related to our contract ( contract owner, expiration date, spent, etc.)
  • search options
  • template management
  • reporting
  • user experience
  • notifications
  • custom field modifications
  • contract workspace task
  • sourcing request task
  • sourcing project saving forms
  • savings (negotiation)
  • negotiation leverage (due to better visibility)
not intuitive for a user who is not used to Ariba
  • Scalability
  • Ease of Use

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

No

Did implementation of SAP Ariba go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Ariba again?

Yes

the solution is not made to be decentralized, the tasks are not intuitive and the template upgrade creates unexpected behavior.