BTP Feedback
November 08, 2023

BTP Feedback

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We have used BTP/Cloud Platform since 2018 and have deployed our Carrier Portal on it connected to our backend SAP TM system. We started with the Portal Service on it, and since then have used many more services on BTP like Alert Management, Build Workzone, Event Mesh, etc. Most recently, we have deployed HANA Spatial Services on BTP for our geocoding service.
  • Integrates well with SAP.
  • Provides services that we need like geocoding service out of the box.
  • Leverage new technology areas like Build Process Automation, etc.
  • Build accelerators that can speed up deploying new subaccounts and services.
  • Need a clear guidance on landscape management strategies that we should use for building our global account/sub account structures, etc.
  • Need clarity on CPEA credit consumption and some capability to manage credits and services. We also need some guidance on BTP governance model and best practices around managing usage and credits.
  • Improved connectivity with external suppliers
  • Faster development time
  • Better UX
The current BTP user interface is easy to use and train others on.
Support team was proactive on helping us resolve issues.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

It is well suited for applications and services that uses the SAP ecosystems. We have leveraged BTP to augment our SAP offerings. Need more clarity on Gen AI services available with BTP.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
7
Scalability
7
Platform management overhead
3
Platform access control
5
Services-enabled integration
8
Development environment creation
7
Development environment replication
7
Issue monitoring and notification
3
Issue recovery
Not Rated
Upgrades and platform fixes
7