Item: SAP Business Technology Platform
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

In our organization, we use full potential of SAP Business Technology Platform for easily ERP integration, improve our customer experiences, implementing predictive maintenance solution & optimizing supply chain operations. This platform solves major business challenges by simplifying processes, personalizing interactions, reducing downtime & improving efficiency, This gives us to drive growth and innovation in the digital market.

Pros and Cons

It gives a flexible architecture by using that supports the development & deployment of customized applications, also it & business needs.
The Platform includes and uses AI, machine learning capabilities that smoothly automate processes, personalize experiences & improve innovation.
It has great function that can integrate with third-party cloud services, legacy systems & IoT devices.

The platform has robust development tools like SAP Fiori for UI design & SAP Cloud Platform SDKs for application development, but sometime development process lengthy and more complex.

Return on Investment

By using advanced analytics, our organization achieved a 15% increase in sales revenue through more targeted marketing campaigns.
By implementing SAP Business Technology Platform resulted in a 20% reduction in application development time.
The Automation features gives a 30% reduction in manual processing time for repetitive tasks that saved the organization's 16% annually in labor costs.

Usability

I have developed one customer engagement solution using SAP Business Technology Platform. The solution integrates customer data from different sources like online transactions, social media interactions & loyalty programs into a centralized database. Using SAP Analytics Cloud, we analyzes this data to identify customer preferences, behaviors & trends. It has helped to understand the customer needs.

Support Rating

SAP responds to the inquiries very quickly. The level of expertise provided by SAP Business Technology Platform support staff is very good that solves the issues on time.

SAP BTP Use Cases

I have seen but not used the use cases

Key Insights

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Likelihood to Recommend

The platform is well suited for bigger companies who works with complex IT setups, SAP Business Technology Platform is great. It helps with solutions like making smart decisions using data, upgrading to digital tech & building custom apps required by needs. The platform's implementation & customization process is time-consuming so organizations who have short time to fully use the platform is not well suited.

Transforming operations with Technology

Overall Satisfaction with SAP Business Technology Platform