Good Product slow support
March 22, 2023
Good Product slow support
Score 6 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Expense
- Travel
Overall Satisfaction with SAP Concur
We use it for travel expenses and expense reports
- Allow travel expense be flexible
- application easy to use
- handy approval for management
- easy to create expense reports in web portals
- Support for changes and improvements
- Support when there is a problem
- no people available with correct knowledge
- faster employee reimbursement
- increase transparency
- easy approvals
- bad support from concur team
because was user friendly and allow more control and flexibility at the same time
better expense report solutions and more controlled
easy authorization process and easy upload of bills for all travelers
all have the same process for approval and organizations
Do you think SAP Concur delivers good value for the price?
Yes
Are you happy with SAP Concur's feature set?
No
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
Yes
Would you buy SAP Concur again?
No