Current experience with Concur
March 23, 2023

Current experience with Concur

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

We use Concur for travel and expense management, integrated with SAP ECC.
  • Travel booking
  • Expense audit
  • user experience
  • performance
  • mobile application
  • configuration capabilities
  • Limited - the platform is needed but based on usage challenges has not provided any simplification in our processes
Lower from a user experience perspective and simplicity of in configuration
Limited - a tool was needed and base integration capabilities was the driver for the usage.
Employees do not like the tools interface, we experience consistent errors and the mobile app is difficult to use.

Do you think SAP Concur delivers good value for the price?

No

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

No

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

No

The current user performance and experience is significantly lacking and makes Concur difficult to review.

SAP Concur Feature Ratings

Employee Expense Reporting
5
Customizable Approval Policies
6
Financial Document Management
6
Payment Status Tracking
1
Payment Audit Trail
6
Duplicate Bill Detection
6
Advanced OCR
1
Electronic Funds Transfer
5