Could use some stability and multi search options.
March 22, 2024
Could use some stability and multi search options.
Score 5 out of 10
Vetted Review
Verified User
Software Version
Standard
Modules Used
- Expense
- Travel
Overall Satisfaction with SAP Concur
I use it to book travel and to create and submit expense reports. I live between two airports that I use for work travel. There is no way to compare flights, times, and costs between the two without backing out of the current search for one airport and searching for the second. I get an error if I attempt to look up the other in another tab. This can tie up quite a bit of time if I am trying to minimize travel time or look for the least expensive option.
- Once flights and hotels are selected, not much extra work has to go in to book.
- The app is helpful to enter receipts.
- Emails about trips are useful.
- I wish it would warn me when an expense is about to be delinquent rather than after.
- Often glitches and backs me out of what I am doing.
- Looking at flights between two airports or trying to plan for arriving the day of or the day before is tricky. You can only have one search open and have to leave the current query to do another.
- Searching for the right flight can often take a long time.
I only have experience with Concur.
That is out of my sphere.
It works well enough but can be cumbersome.
Do you think SAP Concur delivers good value for the price?
Not sure
Are you happy with SAP Concur's feature set?
No
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Concur again?
Yes