This Sauce is Boss!
February 24, 2017

This Sauce is Boss!

Amy Liston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sauce Labs

We have been able to use Sauce Labs in various technology groups. We originally purchased Sauce Labs to help replace issues that we were having with our on-premise servers. With maintenance efforts proving to be too time-intensive, we needed a solid solution. This initial need quickly grew as we had our test engineers run their automated tests through the various browser/OS combinations offered through Sauce Labs. Additionally, we have expanded use to our support team, to help with troubleshooting efforts.
  • Amazing customer service. We have had a couple of support tickets with Sauce Labs which were addressed promptly and effectively.
  • Easy to use interface, to include user management.
  • Having the ability to review video of automated tests, makes troubleshooting automated tests easy.
  • Multitude of VM options.
  • We have had some issues with speed. It is intermittent, but does happen.
  • Achieve continuous delivery
Using Sauce Labs has helped us greatly with our continuous delivery efforts. We now run our automated tests through Sauce Labs, and no longer have to worry about tedious server maintenance, or worrying about on-premise agents failing. By using their services, we have been able to replace the time that developers were spending on maintenance efforts with time spent developing a continuous delivery process. We have been able to build out our test automation suite as well, so that we have greater test coverage for our products.
After an in-depth evaluation of Sauce Labs and various other vendors, we were immediately impressed with their customer service and quick response. Their prices are very reasonable for the services that they offer. After only a month long trial we made the decision to purchase their services.
  • Awesome platform for running automated tests
  • Huge reduction in-house server maintenance
  • Ability to test multiple VM combinations is useful with manual testing and troubleshooting efforts