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Dumped Xen for Scale
Updated November 24, 2020

Dumped Xen for Scale

Kelly Mumm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

We use Scale to host our Windows and Linux Server VM environment.
  • Scale is easy to use.
  • Scale has a single web-based interface that allows you to manage all the operations of your VM.
  • Tech support at Scale is responsive and very knowledgeable.
  • Some of the advanced features of the KVM Hyper-visor are not available.
  • Memory overcommit would be nice.
  • The console for the VMs is very basic. I.E. no copy/paste
The support from implementation to daily questions is great. We struggled to get a few VMs brought over from our previous Xen server environment. Scale's support spent multiple days on the phone with me diving pretty deep into the Windows OS to resolve issues that had nothing to do with Scale.
We run our entire server environment on Scale. When we first bought the system we were running Active Directory, SQL server, ADFS, file servers, document management servers and a host of other in house applications. A few months after the purchase, we decided to purchase a business analytics server that required a 64 GB database. One quick call to Scale and we added more memory to the cluster and had the new server running in less than a week.
  • We now have one server provider.
  • Scale was cheaper then cloud services after about the 18 month mark.
  • Scale allows us to easily add new server VMs without a new hardware purchase.
We previously used XenServer and had constant issues with reliability and management of the VMs. It was a pain dealing with three different entities when an issue came up. We had the server vendor, Citrix, and the NAS vendor. When there was an incompatibility issue or an issue with an upgrade I would spend days trying to track down what entity could help even though we used Citrix approved hardware. Now, I make one call to Scale for any issue.
If you are a small to medium-sized business that wants a dead simple, redundant setup for a VM environment, then Scale is great. The fact that you can drop in a new node at any time to grow the cluster is great. If you are a larger organization that requires more advanced or exotic hyper-visor settings, then Scale may not be for you.