Overall Satisfaction with Seismic
Seismic is used within our client-facing teams including new business and account management. This platform has helped us organize all content that we sent to prospects/clients. Version control, tagging (internal vs. external), tracking content, analytics on what's working/not working are some of the key-value points that Seismic brings to our organization.
- The organization of content is huge. We tag content based on industry, internal or external, document type, etc. This helps our team find the content they're looking for with ease.
- Tracking capabilities. By sending out content with Seismic, we know what content is working and what our prospects/clients find valuable. This allows us to better time our outreach and also make adjustments to content based on analytics.
- LiveDocs - This feature is huge, giving us the power to create word documents and powerpoint presentations through automation.
- More training surrounding the LiveDoc functionality and use-cases from existing clients. We know how this feature works, but it would be nice to see how other clients are using this and what works the best.
- The NewsCenter and highlights are a great way to to get information across to the organization, however, understanding best practices for this would be extremely helpful.
- I'd like to see a better-designed analytics page - having a breakdown between the user, administrator, and manager of the client-facing teams. Dedicated reports that are automatically sent to individuals based on usage.
- On the new business side, understanding when and what content is being used by prospects is very helpful for timing our outreach and closing more deals.
- Using LiveDocs to create custom slide decks eliminate the additional time spent creating each deck manually based on the prospect or client.
The only other sales enablement tool that I've used personally was SAVO, which was acquired by Seismic.
Do you think Seismic delivers good value for the price?
Not sure
Are you happy with Seismic's feature set?
Yes
Did Seismic live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Seismic go as expected?
Yes
Would you buy Seismic again?
Yes