Seismic for Sellers & Partners
June 10, 2020

Seismic for Sellers & Partners

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

Seismic was used by both internal sellers across the whole organizations and we made it available to sellers at our partner (reseller) organizations. We implemented Seismic to eliminate the tribal knowledge barrier as well as dozens if not hundreds of product-specific SharePoint sites with TONS of outdated content. We solved for the single source of sales news challenge we had for our globally distributed sales organization.

Pros

  • Curating content.
  • Available via cloud and on mobile devices.
  • Trackability of customer views of content.

Cons

  • Search results could be challenging; too many results returned overwhelmed users.
  • Walk-Me guides!!! Seriously...
  • Can be steep learning curve if not in the tool every day.
  • Aligned everyone to ONE platform.
  • Aligned partners to the same selling priorities as our internal sellers; let's all sell X.
I didn't work directly with our Support team at Seismic, but from what I heard from the administrators, it left a lot to be desired.

Do you think Seismic Content delivers good value for the price?

Not sure

Are you happy with Seismic Content's feature set?

Yes

Did Seismic Content live up to sales and marketing promises?

Yes

Did implementation of Seismic Content go as expected?

I wasn't involved with the implementation phase

Would you buy Seismic Content again?

Yes

We used it to ensure our partners had access to the same selling content we made available to our sellers. We valued our partners and wanted them to feel they were as important to us as our sellers were. We wanted an even playing field and Seismic allowed us to demonstrate that by using the same platform for both audiences.

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