Top Tool in our Marketing Arsenal
February 12, 2021
Top Tool in our Marketing Arsenal
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sendoso
Currently it's being used across marketing (field marketing, customer marketing, demand generation, SDR team) within our sales org and within the Office of the CEO. Sendoso allows us to create scalable, repeatable direct mail programs across a variety of campaigns.
- Easy to implement and deploy!
- Works great in the virtual/COVID world. Home address verification works well.
- Great selection of eGifts, Sendoso Choice gift cards and love the creativity and selection in the Sendoso Direct (perishable) options as well!
- Easy to assign sales reps their own monthly budget for sends - and Sendoso easily tracks their monthly balance.
- CSM/Project Manager Support is good.
- We purchased Sendoso during the very beginning of COVID, so there was a bit of a rocky start as they were pivoting to roll out product features to support home address/work from home.
- Early on in our engagement we were passed off to multiple CSMs - we felt a bit undervalued until things became more steady and reliable.
- A bit out of their control - but during the height of COVID, warehouse processing times were long.
- Over the course of FY21 (year ended Jan 2021), Sendoso direct mail campaigns within the Field Marketing team alone alone have influenced $11.8M in max of pipeline ARR for our sales org.
We evaluated Alyce - but the product offering wasn't at all what we were looking for. We also evaluated PFL. Alyce wasn't really ever a contender, however PFL was in consideration. In the end, Sendoso was an easy choice because it was the platform that majority of the marketing team was familiar with and came highly recommended from other influencers (board members, consultants, etc.). The price was right, features were on point and we knew we could get it up and running quickly and easily.
Do you think Sendoso delivers good value for the price?
Yes
Are you happy with Sendoso's feature set?
Yes
Did Sendoso live up to sales and marketing promises?
Yes
Did implementation of Sendoso go as expected?
Yes
Would you buy Sendoso again?
Yes