Love ShareFile & will use a long while
January 10, 2024

Love ShareFile & will use a long while

Richard Corner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Premium

Overall Satisfaction with ShareFile

We use ShareFile principally to share large drawing files, photographs, and other data with our clients and consulting engineers. We also use ShareFile as a collaboration tool for projects while under construction - where contractors, subcontractors, clients, consultants, and all team members may share/exchange files such as shop drawings for review, progress reports, pay applications and other documents. ShareFile allows us to transfer files, data, and documents securely and immediately. It also offers layers of control concerning addressees, so that the right people get the right information. It also offers tools to confirm receipt of those files and documents by the right person. ShareFile allows a document requiring action to be tracked - to know whether the action has been completed or not.
  • Rapid, easy uploading of files
  • Saves e-mail addresses of participants for repetitive use on multiple projects
  • Simplifies grouping of activities, files, addresses, etc. to make using ShareFile time-efficient
  • Automates notification of uploads and downloads using e-mail
  • Provides easy file management for folders, inclusions, deletions, file properties, etc.
  • ShareFile works great among subscribers, and one can take advantage of ShareFile's best features of automation with other ShareFile users. But these features are less functional among non-subscribers. We can still send, receive, etc. among anyone with an e-mail address; but an extra level of effort is required for data security among non-subscrirers with whom we interact the most.
  • I like two-factor authentication when signing in, but it is a little cumbersome to use with ShareFile in its current mode. Anything to simplify this is appreciated.
  • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
  • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
  • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
We have one consulting engineer that uses MS SharePoint. We find it comparable to ShareFile, but see no particular advantage to it over ShareFile. We don't really know a lot about it, or what it costs to use.

Do you think ShareFile delivers good value for the price?

Yes

Are you happy with ShareFile's feature set?

Yes

Did ShareFile live up to sales and marketing promises?

Yes

Did implementation of ShareFile go as expected?

Yes

Would you buy ShareFile again?

Yes

Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB.

A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.

ShareFile Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10