Overall Satisfaction with SharpSpring
We utilize SharpSpring to track leads on our website via Visitor ID. From there we use it to send automated emails from the system. We also use it to track Adwords & general analytics as well as a contact management system, where we can keep track of clients & leads. It is also good for setting up a series of if/and scenarios to automate what visitors receive from us.
- Email Automation
- Lead Score tracking
- Contact management
- html email creation is often glitchy.
- Better templating options with improved drag and drop
- A bit better of a kickstart helper. Getting clients to fully understand its power from the get go is challenging at times.
- Positive in the aspect of generating leads to us.
- Sales pipeline is helpful as well, in terms of forecasting ROI.
- Has been a valuable tool to resell to other clients of ours.
Way better than both of these other options and much more powerful. SharpSpring was our first foray into automating parts of this process, but it has been a pleasure to grow with and learn with along the way. Much more useful than the previous noted pieces of software, and the addition of sales tools & analytics put it head and shoulders above.