SharpSpring is a powerful tool at its price point
October 25, 2018

SharpSpring is a powerful tool at its price point

Corey Birkmann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We utilize SharpSpring to track leads on our website via Visitor ID. From there we use it to send automated emails from the system. We also use it to track Adwords & general analytics as well as a contact management system, where we can keep track of clients & leads. It is also good for setting up a series of if/and scenarios to automate what visitors receive from us.
  • Email Automation
  • Lead Score tracking
  • Contact management
  • html email creation is often glitchy.
  • Better templating options with improved drag and drop
  • A bit better of a kickstart helper. Getting clients to fully understand its power from the get go is challenging at times.
  • Positive in the aspect of generating leads to us.
  • Sales pipeline is helpful as well, in terms of forecasting ROI.
  • Has been a valuable tool to resell to other clients of ours.
Way better than both of these other options and much more powerful. SharpSpring was our first foray into automating parts of this process, but it has been a pleasure to grow with and learn with along the way. Much more useful than the previous noted pieces of software, and the addition of sales tools & analytics put it head and shoulders above.
SharpSpring has been great to send html emails & then track the lead scores from users and watch them grow as their engagement increases over time. I also really like that it allows you to customize how many points you assign to each action. The form builder is nice as well and the fact that it sends lead scores with the info is handy.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
5
Dynamic content
7
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
7
Mobile optimization
9
Email deliverability reporting
10
List management
9
Triggered drip sequences
8
Lead nurturing automation
5
Lead scoring and grading
5
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
4
Event/webinar marketing
6
Social sharing and campaigns
5
Social profile integration
6
Dashboards
8
Standard reports
8
Custom reports
8
API
Not Rated
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
7