SharpSpring Increases Profitability and Ensures Success
Updated May 29, 2020
SharpSpring Increases Profitability and Ensures Success
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
Our company has been using SharpSpring for a few years now and we are learning every month about all it can do. We are reaching clients in new ways and are able to track proposals, created custom emails, and build personalized workflows. We have been pleased with SharpSpring's customer service and our account representative especially. The SharpSpring team's positivity and grace are much appreciated! We fully recommend the platform and are looking forward to future developments.
- SharpSpring allows us to create workflows to send automated emails on a dynamic schedule, catering content to each unique persona.
- SharpSpring tracks the behavior of visitors on our site and gives us insight about how best to interact with them.
- SharpSpring creates analytics reports for us to share with our team, allowing us to gather real-time data.
- SharpSpring enables us to manage our client databases as well. We love being able to recommend the service to others.
- We would appreciate it if SharpSpring could add action steps to workflows retroactively.
- We would like to sort by tags in SharpSpring.
- Sometimes, reading analytics reports is confusing because the rationale is not clear.
- The user interface for Emails (content area) can be tedious. Each action has to be saved individually, the folders are not alphabetized, and you cannot organize emails by preference within the folders.
- SharpSpring has divided the number of leads that come in through our site equally so that each team member has the same amount of people to follow up with.
- SharpSpring keeps track of our monthly sales numbers, allowing us to keep an eye on/improve our profitability.
- SharpSpring allows us to create custom emails that engage our clients in a friendly, welcoming way.
- SharpSpring is a great add-on service for our clients. It's a win-win!
We did not evaluate other systems.