Function over Form with Great Affordability
October 05, 2019

Function over Form with Great Affordability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

We use Sharpspring as our primary marketing automation platform that we use to develop automated email workflows for our clients. The low cost, diverse features, and friendly support are perfect for our agency and our clients. We've certainly pushed the limits of the platform with some of clients and the Sharpspring team has always been very responsive with helping find the right solutions.
  • Email list segmentation.
  • Automated email workflows.
  • Great customer support.
  • The media library needs updated.
  • Documentation is sometimes behind functionality updates.
  • The platform's affordability is hard to beat.
  • Lots of features for the price.
HubSpot tends to be the standard in this space, but is often higher price tag than small businesses can afford. While Mailchimp is always adding more services, it doesn't have any of the native CRM aspects that Sharpspring offers. Both Mailchimp and HubSpot have more enjoyable user interfaces, but for a diverse set of tools at an affordable price, Sharpspring wins.
In my experience, I think it comes down to the size of the organization, specifically the size of their email list.
  • For smaller (1k-10k contacts), basic clients looking to develop automated emails and simple lead tracking – recommend.
  • For clients with large email lists (15k+ contacts) with highly complicated segmentations and deliveries – not recommend.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
5
Landing pages
7
A/B testing
7
Mobile optimization
7
Email deliverability reporting
8
List management
8
Triggered drip sequences
9
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
7
Automated sales alerts and tasks
8
Calendaring
8
Social sharing and campaigns
8
Social profile integration
8
Dashboards
7
Standard reports
7
Custom reports
6
API
7
Role-based workflow & approvals
5
Customizability
7
Integration with Salesforce.com
3
Integration with Microsoft Dynamics CRM
3
Integration with SugarCRM
3