Not too big, not too small, juuuust right
December 16, 2019

Not too big, not too small, juuuust right

Shanna Cahalane | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

SharpSpring is being used by our 3 person marketing department. We needed more than constant contact was able to provide but didn't need the complexity of some of the largest providers in the market. SharpSpring was just right. It gave us tons of data to better know our customer, but it didn't overcomplicate things.
  • Drip marketing
  • Reporting
  • Pretty happy
  • I haven't used it much in the sales department portions, maybe in that area.
  • We are better able to anticipate and act on consumers needs.
We liked the price better and its ease of use. Also, we are in banking so security is crucial. Our IT did a thorough risk analysis and seemed pleased with the results so everyone has been happy.
I feel like SharpSpring is just right in our, "Goldilocks and the Three Bears," story. We aren't big enough to dedicate an entire person to use the platform and need all three of us to be able to go in and set things up. SharpSpring didn't overcomplicate things, and it offers so much more than a simple email provider. We are more knowledgeable about our consumers' behaviors and can set it and forget it with little effort.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
9
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
10
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated