Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Garrett Ewers

Use Cases and Deployment Scope

SharpSpring was first brought in to help our sales staff track their leads but we quickly found out how it could help our marketing, front desk and admin staff also. The ability to use a function like Smart Emails allows our staff members to quickly disperse information to clientele as the request. That is what really won over our staff members into engaging with the system.

So now, using this program our staff members can finally work as a team to help prospects and client find solutions to their questions.

Pros and Cons

Lead Tracking
Engagement Tracking

Social Posting
Social Ad Tracking

Return on Investment

Huge cost benefit analysis of our marketing and sales funnels
We now have proof when campaigns are or not working

Alternatives Considered

SalesforceIQ CRM

Salesforce was too complicated and too expensive. We tried it for a year and ditched it. I do think it can be a great system, just too much for us.

Other Software Used

MINDBODY, Skype for Business (formerly Lync), Zoom

Likelihood to Recommend

I do think that SharpSpring is built with almost any scenario in mind. This is because it is a marketing and sales tracking tool, meaning if you don't need to track sales, then the marketing tool will be great for you until you want start tracking sales. It could be considered cumbersome if you are just looking for high volume of quick sales, so employees might not engage. But for the majority of businesses out there, I think it would work great.

I Think It is Worth Every Penny

Overall Satisfaction with SharpSpring from Constant Contact